We are happy to welcome our new silver member to SCCL – Transcom!
Transcom is a global customer experience specialist at 50 client service centers and a large network of home agents, across 21 countries, delivering services in 33 languages to international brands in various industries.
In 2002 Transcom Lithuania was established in Vilnius and today we have two client service centers in both Vilnius and Kaunas, connecting 900 employees and providing services to more than 30 clients. In 2018 both client service centers in Lithuania achieved European Standard EN15838 certificate, confirming our commitment to provide quality services to all of our partners.
We are the voice of our clients. Equipped with intelligent technology, we are a global network of local specialists, ambitious about making things work. We continuously evolve to be one step ahead, anticipating the newest technology and trends to create a new way to customer experience. From reactive trouble-shooting to active solution finding. It’s what we call smarter people experiences.
For more information visit www.transcom.com