Comprehensive digital maturity study of 248 financial institutions across 38 countries (including Lithuania) reveals significant gaps – and opportunities. A mixture of changing consumer preferences, competition from FinTech start-ups, and regulations like the European Union’s revised Payment Services Directive (PSD2) have been forcing banks in Europe, the Middle East, and Africa (EMEA) to develop their digital capabilities.

More information about the study and Deloitte experts’ insights can be found here.